Patient Information
What is Telehealth?
Telehealth refers to the delivery of health-related services and information via telecommunications technologies. It allows for long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.
How to Prepare for your Telehealth Appointment
-
Ensure Device Compatibility: Before your appointment, make sure your computer, tablet, or smartphone is compatible with our telehealth platform and that your internet connection is stable.
-
Find a Quiet, Private Space: To maintain confidentiality and ensure a distraction-free environment, find a quiet and private space for your appointment.
-
Have Relevant Information Handy: Have any relevant medical records, a list of medications, and any questions or concerns you may wish to discuss with Nicole at hand.
FAQ
Q: What kind of services can be provided through telehealth? A: We offer a variety of services through telehealth, including consultations, follow-up appointments, medication management, hormone therapy, weight loss guidance, and treatment for sexual dysfunction, among others.
Q: Is telehealth as effective as in-person visits? A: Yes, for many types of consultations and follow-up care, telehealth is just as effective as in-person visits. It provides the same level of professional care, with the added convenience of not having to travel to our clinic.
Q: How do I know if telehealth is right for me? A: Telehealth is suitable for most patients and conditions. However, if you have a condition that requires physical examination or immediate medical attention, in-person visits are more appropriate. Nicole can help determine whether telehealth is suitable for your specific health needs.
Q: How do I schedule a telehealth appointment? A: You can schedule a telehealth appointment by contacting our office via phone or email. Our staff will guide you through the process and provide you with all the necessary information and instructions.
Q: What measures are in place to ensure my privacy during a telehealth appointment? A: We use a secure telehealth platform that complies with HIPAA regulations to ensure that your personal health information is kept confidential and secure during every telehealth session.
Q: Can I access telehealth services from anywhere? A: Yes, you can access our telehealth services from any location that has a stable internet connection. This flexibility is especially beneficial for patients who have mobility issues, live in remote areas, or have busy schedules.
Your Health,
Our Priority
At West Nassau Wellness, we are dedicated to ensuring that you receive the best care possible, whether in-person or online. Our telehealth services are designed to be convenient, flexible, and confidential to meet the needs of our diverse patient community. If you have any more questions or need further assistance, please do not hesitate to contact us.